Integrating Drupal And Workday To Create An Effective Recruitment Portal
We used the Workday API to integrate HRIS data with this healthcare company's marketing websites and CMS.
Opportunity
Leverage HR data from Workday to power network of websites
Solution
Integrate Workday and Drupal to distribute personnel and location-specific data
Outcome
Centralized data is now distributed across a network of websites with fine-grained controls
ChenMed was experiencing rapid growth and needed help to keep up with the operational needs of rapid employee growth. COLAB delivered a powerful, automated, and cost-effective Drupal solution. This solution included a multisite platform powered by data integrated from the Workday platform.
Workday Migration
ChenMed was migrating its internal systems to Workday, a large enterprise software platform that can streamline finance, HR, and planning functions. ChenMed was particularly interested in leveraging some of Workday’s human resources features, namely employee data, such as locations, job functions, hiring, job postings, etc. They wanted to utilize Workday as a centralized resource for distributing physician information and job postings to the appropriate regional websites in the ChenMed network of sites. They also wanted to coordinate their distributed staff’s role-based sales and marketing functions. They hoped integrating Workday into their websites would open these possibilities.
Architecture Is Everything
ChenMed’s ecosystem of websites is a diverse collection, featuring their primary website (https://www.chenmed.com/) and a series of market-specific websites. These market-specific sites, such as JenCare Senior Medical, Dedicated Senior Medical, and Chen Senior Medical, are unique in their focus on specific locations. They share a significant amount of content, types of pages, and structure, while also maintaining their distinct visual branding, reflecting their individuality and importance in the ecosystem.
Given these requirements, COLAB recommended a website platform built on a Drupal multisite. This approach allows ChenMed to share code, configurations, and third-party software integrations across the entire ecosystem when and where it is advantageous and maintain separate databases for each site.
Working from this platform approach to the entire suite of websites, COLAB was then able to build a custom Drupal module to ingest data from ChenMed’s Workday system. The module provides ChenMed granular control for delivering targeted data from Workday to each specific site in the ecosystem of websites.
Distributing Location-Specific Content
At the site level, website administrators can pull doctor information from Workday into their specific website. Changes to a doctor’s profile information are synced from Workday to each of the individual websites where it is displayed. Not only are the doctor profiles displayed only on the appropriate websites, but within those websites, the doctors are affiliated only with the specific facilities where they practice. The Workday data also define this relationship.
Jobs related to specific websites and facilities pull data from Workday to the individual websites where appropriate. This automation is a critical time-saver both for administrators and for job seekers. With numerous facilities across the country, sorting through job postings to find only the ones relevant to a particular facility or region of the country would be cumbersome for users and administrators. By integrating Workday into the job application and hiring process, postings and applications stream directly between Workday and the websites without much manual intervention.
Localized Permissioning and Access
In addition to delivering relevant content and data to the specific websites, the Workday integration can also help control permissions on each website, allowing only authorized personnel to log in and access the website’s administrative capabilities.
Sales & Marketing Tools
Along with access permissions, the Workday integration provides staff profiles for the sales & marketing portal. The portal is a tool we built in Drupal for the sales staff to order supplies and marketing materials. The integration of Workday with Drupal controls who can order which materials, provides a workflow for managers to approve orders, and tracks orders against budgets for each person.
Results: Workday and Drupal Integrated
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The integration of Workday with Drupal has created a very powerful platform for ChenMed and its facilities. They have tremendous control over the flow of centralized data to their website and fine-grained controls for permissioning who has access to each website. This functionality is critical for their business operations, especially for a company that has a centralized headquarters and distributed facilities across the country.
As a result of this integration, ChenMed has achieved higher levels of operational efficiency and consistency across the organization. Each site in their ecosystem operates in the same way, using the same tools and the same data, providing improved usability and comprehension for staff and site visitors. The shared platform also makes training and site operation much more efficient, in addition to lowering costs of maintenance and upgrade.
COLAB modernized digital at ChenMed. They reorganized, rebuilt, and redesigned our corporate, patient, physician recruitment websites and integrated them with our workforce management system and Salesforce. I’d highly recommend them to any business.
Jess Timmerman
ChenMed
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