Credit Union Digital Experts

Websites that work as hard as your members expect them to.

Credit unions hold a distinct position in financial services: member-owned, community-focused, and held to a high standard of trust. We help credit union teams build digital experiences that reflect that standard, making it easier for members to find what they need, act with confidence, and stay connected to your institution over time.

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See Our Work

Results we’ve delivered for credit union partners

26%

increase in loan applications post-launch

32%

increase in click-through rates to lead forms

42%

incremental revenue increase month over month

Diamond Award winner, America’s Credit Unions (2024)

We work with credit unions of all sizes and structures.

Whether you’re a single-branch community institution or a multi-state enterprise, we help credit union teams reduce complexity, serve members better, and build digital platforms that grow with them.

Community Credit Unions
Regional & Multi-Branch Institutions
Enterprise Credit Union Systems
Credit Unions Navigating Mergers or Rebrands
Institutions Modernizing Legacy Platforms
Credit Unions Expanding Into New Markets

Why credit union teams choose COLAB.

[1]

We understand your regulatory environment. Compliance isn’t a constraint we work around; it’s something we build for from the start, including ADA, WCAG, and disclosure requirements.

[2]

We simplify complex content. Rates, disclosures, branch locations, financial calculators; we help you organize and present information so members can actually use it.

[3]

We design for trust. Credit unions run on member relationships. Your website should reinforce that, not undermine it with a dated or confusing experience.

[4]

We integrate with what you already have. Core systems, online banking portals, AMS platforms; we build around your existing infrastructure, not against it.

[5]

We plan for what comes next. Mergers, rebrands, new products, growing membership; we build digital platforms that are designed to adapt, not be replaced.”

[6]

We stay close to the industry. We follow publications like CU Times and engage with America’s Credit Unions to stay current on what’s actually happening in the space.

Everything credit union teams need to serve members online.

Financial Calculators

Interactive loan, savings, and budget tools that help members plan with confidence and keep your institution in the conversation.

Responsive Web Design

A consistent experience across every device — at home, on the go, or in a branch.

Branch & ATM Locator

Fast, accurate, and mobile-ready. Powered by live data and built to stay current through mergers, expansions, and change.

Decision Trees

Guided tools that help members work through complex product choices — loan selection, account comparisons, financial life events.

Digital Brand Standards

Design systems that help your team create and update content without compromising your brand.

Education Center

A structured resource library that supports financial literacy and keeps your brand connected to the decisions that matter most to members.

Help Center

Self-service answers that reduce inbound support volume and free your team for higher-value work.

Rates and Disclosure Management

Centralized rate updates across your entire site. Fewer manual steps, less risk of members acting on outdated information.

ADA Compliance

Built to WCAG standards from the start. Every member deserves access, and every credit union deserves a site that reflects that commitment.

Service Messages

Clear, timely communication during outages, closures, or urgent member updates.

A proven process built for the way credit union teams work.

Clarify the chaos

First, we listen. Really listen. Then we translate your goals, constraints, and wish lists into one clear plan everyone can rally behind. (Yes, even that stakeholder.)

Prioritize ruthlessly

We help you figure out what actually matters. What ships first, what can wait, and what honestly doesn’t need to exist. It’s liberating, we promise.

Build with purpose

We help you figure out what actually matters. What ships first, what can wait, and what honestly doesn’t need to exist. It’s liberating, we promise.

Grow deliberately

We help you figure out what actually matters. What ships first, what can wait, and what honestly doesn’t need to exist. It’s liberating, we promise.